As a Mediator, I will:

• Act impartially and independently at all times.

• I will listen carefully and show respect for the views and opinions of both parties.

• Not form any judgement about who is wrong or right in any disputed issues.

• Attempt to reach a settlement which is acceptable to both parties.

• Put in writing my decision and reasons for it and make this available to both parties in the event of any ongoing legal action.

• Adjourn the mediation process if I feel a break is necessary to allow either party time to reflect.

Both parties to the mediation are expected to:

• Respect the professionalism of the Mediator in helping to reach an acceptable settlement.

• Sign an undertaking to either accept or reject the Mediator’s final decision.

• Refrain from unproductive arguing, venting, or narration, and agree at all times to use mediation to work out a fair and constructive agreement.

• Accept or reject the Mediator’s decision but this will then be recorded and may be disclosed to other persons in any ongoing legal action.

• Agree to meet the Mediator individually and once together for the final decision and agreement.

• Accept that third parties cannot be involved in the mediation process or meetings.

• Inform the Mediator, with reasons, if they believe or feel that he is NOT acting impartially.